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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use the plan, so can't rate it
Elvira S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The purchase was easy but thankfully I didn't need to use the insurance so it's difficult to review.
Suzanne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily, we didn't need to use the trip insurance, but have had to in the past. I choose CSA just about every time because of our previous experience with them. I also always recommend InsureMyTrip and CSA to other travelers on vacation.
Robin M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It's comforting to have travel insurance and I'm happy to report it was a great trip without any glitches!
Iris L. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, I didn't have any issues traveling and didn't need to use any portion of the insurance.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This is the second time we went with CSA. The first time in November 2013, my wife broke her arm during a fall on the ship and was seen at a hospital in the Bahamas. We kept all the paperwork and filed a modest claim for less than $800, and CSA paid it quickly.
Alan D. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I compared several companies, and decided on this one. The prices are reasonable and the customer service is amazing. I called to add more to my coverage and my plan was modified and my updated policy was in my inbox. I highly recommend CSA to anyone looking for a great deal and great coverage.
Stacee L. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very happy that we did not have to cancel our trip due to illness, etc. and were very happy with the representatives that assisted us in obtaining the appropriate policy.
Arline K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The cruise prior to our boarding had an out break of the intestinal virus on the ship that involved 80+ passengers. We had to wait a couple of hours to board the ship while they sanitized the whole ship. Thankfully we didn't hear of any cases on board the two weeks we were on board. While talking to other passengers on our cruise there were stories of past cruises where people were so sick that the medical people on board told them they really needed to get off the ship and seek medical treatment on shore. At hear that I was glad that I did have the trip insurance. I always buy the trip insurance and with the price of this policy I will check with Insuremytrip again.
Fred C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
While watching the helicopter land on the pier at Haiti I was wondering if the poor guy from our ship had insurance. I'm glad I purchased insurance, it gave me peace of mind.
Dennis W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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