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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
need to offer insurances that cover everything if purchased when cruise lines require final payment not when first payment is made!!
Fay F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    When we received your review back on March 14, 2014, we wrote back to thank you for your feedback and to advise you that it had been passed along to management.

    Well, two more companies are now offering Comprehensive plans on our website that provide the preexisting condition waiver and/or Cancel for Any Reason as long as you purchase the policy prior to or on the date of final payment. Of course, the CSA Travel Protection Custom Luxe, which is a very popular plan with our customers, is also still available.
    Feb 26,2016
The trip included a
cruise
Generali Global Assistance Standard
The small cost for the coverage gives a fortune in peace of mind. As seniors, we never know what tomorrow will bring. On our last trip, we had to detour to Mexico to get medical care for one of the passengers. You never know what can happen. Better safe than sorry according to my Mom.
Joan R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Easy to understand and purchase. Will certainly purchase again.
Gail H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Until you need to use a plan, you cannot really evaluate it. Fortunately we did not test the policy.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Based on this winter's weather it was great to travel without concern!
Jennifer A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was a good plan...it covered the items I was most interested in at a reasonable price.
Patricia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This particular plan was exactly what I was looking for even though we didn't have to make use of it.
Ernest S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The process to purchase insurance is made easy by your company. We have used you guys several times and will again in the future
Joesph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I used CSA on my previous trip to Alaska and filed a claim that was handled quickly and efficiently. I will always choose CSA.
Martin W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Site was easy to use and straightforward explanation.
KRISTINE D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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