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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we did not have any need to file a claim. The peace of mind having the coverage at an excellent price provided for a worry free trip.
Roland W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Since we didn't have any problems thus not having to file a claim it's difficult to say if CSA provides a good coverage. We're thankful we didn't need to find out as everything went smoothly. It is an expense, and a costly one, that we feel is necessary to protect our vacation investment. The cost is high especially since it only covers a period in your life for approximately ten days.
George D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The test of a good insurance company is how well/easily they pay off when you have a claim. Fortunately I did not need to file a claim but I did find it very easy to buy the policy and the price was good.
Maxine C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Two days before our scheduled trip home there was a blizzard predicted up the north east coast. Several of us where concerned about being able to get on that plane to come home as we were very familiar with the ripple effect that would happen if this were to happen.

I had my policy with me, pulled it out and after reading it I felt very comfortable with the protection I had purchased.. I could enjoy the two days of my cruise and not stress out about the "what ifs".
(By the way, the weathermen were wrong again--we got 2" of snow)

I'm glad that I was referred to your agency and will surely be back when my next trip is planned.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Having no claims, we have no complaints.
Sharon R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We have never had an event to test how to reach you if something would happen. We did experience a health problem this last trip but not that we had to go to the first aid station on board the ship. I hope we never have to contact your personnel but having that insurance will give me peace of mind.
I thought for the 5 days the cost was a bit high.
Marvin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My friends & family use your insurance each year. Love it. Thank you for offering a good bang for your buck & peace of mind !
Susan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great trip and coverage.
Janet H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We like the "ease of mind" it provides.
Raymond W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Have used your site numerous times & have always been pleased with options/prices available. Will continue to use in future.
THOMAS P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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