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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We always go back to InsureMyTrip for travel insurance, because we feel their prices can't be beat. And we get to choose how much coverage we need, from very little for inexpensive, to large coverage, paying more. They are always cheaper, for the same coverage, than any from a travel agency, company, or cruise line.
Patricia B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We have taken trip insurance many times and have never had to use it. On our recent cruise to the Greek Islands, Turkey and Athens, we had an unexpected death in the family. We had to leave the cruise after 5 days. We applied for trip interruption as it cost us a lot of money to fly home from Rhodes, Greece to Austin, Texas. We submitted all of the paperwork on Nov 4th and by Nov 20th we received a check from CSA. They only emailed us once regarding some information, but we called, got clarification and finished the process. We are extremely happy with CSA and will use them anytime we book a trip in the future.
Thomasine R. would recommend this plan to a friend or relative.
22 of 23 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Since I (thankfully) didn't have to file a claim, I can't comment about that part of the process. However, it was easy to navigate the site to choose insurance and the online chat person was very helpful.
Virginia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We did not have to use the insurance so I am assuming all of the company's obligations would have been met had we needed it.
Boyd P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Excellent plan, excellent price.
MARILIA G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We had to cancel a cruise and because we took out the travel insurance we received a total refund.
Mary Ann O. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We thought it important to buy trip insurance as the hospitals in Burma are not up to our standards and if something happened to us, we wanted to be taken to a country that has good medical care, perhaps Thailand. We are very glad that we had not accidents or sickness and did not need any help. We thought the coverage was more expensive than for other countries we had visited.
Gail S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Fortunately I have not had to ever use any of my CSA coverage. I hope that it is as good as it is advertised for. I regularly recommend it to my fellow travelers and they often purchase it.
Bloomer S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We always use InsureMyTrip to book our travel insurance needs. After 108 countries and 50 cruises, we've always felt at peace traveling because we know we are covered and have nothing to worry about. Thankfully we've only had to file a claim once and we were treated fairly and expeditiously. Thank you InsureMyTrip!
Rodney R. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We were unable to take this trip as my wife suffered a life threatening episode shortly before we were scheduled to leave. Our claim was submitted and processed in a very timely and efficient manner. We have received our refunds and are very pleased with the service.
Bernard U. would recommend this plan to a friend or relative.
19 of 20 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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