For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
Did not need to file a claim, but felt peace of mind knowing I had the extra protection and coverage.
Sylvia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good, reasonably priced plan, which gave me and my husband peace of mind on our GREAT Caribbean cruise. THANKS!
Vita J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA provides excellent coverage for travel insurance protection. We filed a small claim for medical assistance received onboard our cruise. It was reviewed and paid promptly.
Mary C. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Easy to purchase and seemed reasonably priced as compared to other that we researched. Had a change in beneficiaries that was easily accomplished by phone. Fortunately we never needed to make a claim so I cannot comment on that process.
Warren R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was very happy with our insurance and glad I didn't have to use it. We booked a new cruise while on board our cruise and I will buy insurance for it shortly.
Jack K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thank God for a safe and memorable cruise trip my daughter and I took. Knowing we have CSA Travel Protection Custom plan
gave us peace of mind from beginning to end. Coverage is good and the price is even better.
Teresita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We purchased our trip insurance several months ahead of our European cruise, and from that point on I had no worries that if for some reason we couldn't go on our trip we were covered. Also, if a problem arose either with our flights or the ship itself we had coverage. It was great peace of mind!
Rachel N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This was an expensive trip with expensive coverage. However, we do not travel without insurance and this was the best we found.
Wayne D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Overall we are very happy with the service and coverage provided and the rate charged. It provides us with a piece of mind to know that unexpected issues will be covered. We recently started buying trip insurance and thought we may have to use it once for a funeral. We have an older parent who travels with us, they're in good heath but you just never know. It's a piece of mind and we feel money well spent. It's much cheaper than through the cruise lines, and better coverage.
Robert L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
The process to purchase the plan was easy. Fortunately, we had no need to use our benefits.
Gregory D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)