Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Trip went off without a hitch, so plan just provided comfort before and during.
Richard H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I like the coverage. A few years ago, you covered a hotel stay when our flight was delayed - causing us to miss our connection. However, on this trip, my suitcase was lost at the disembarkation terminal. Holland America didn't find it for a week. (Turns out it got put back on the ship.) I thought I was going to have to file a claim. I thought I'd be in good shape because I had a list of things in my suitcase. But the form asks for brand, purchase place and price. Who has that information? I knew my favorite jeans were in the bag; but had no idea when or where I bought them, how much I paid or even what brand they were.
I'm sure glad they found the bag, because it sounds like I'd have had a hard time making a claim.
I'm sure glad they found the bag, because it sounds like I'd have had a hard time making a claim.
William D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Mike
Thank you for your feedback and review. Regarding baggage claims, we recommend taking a picture or two of your bags (open of course) and their contents and emailing those photos to yourself before you travel just in case you need to file a claim. As you can imagine, it can be difficult to recall every item in your luggage.Jul 18,2013
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not have to use the policy but my wife became ill a week after our trip. It was well worth the cost for the peace of mind it provided us.
Donald E. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I have not used insurance in the past. this is my first time , i think i would have to use the insurance to see how effective it would be
Edward S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Custom
Same coverage and half the price; glad I had no reason to make a claim but as with any insurance, really better to have the protection when it is needed. Made the trip much more enjoyable without the stress.
James E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I didn't need to make a claim, so I don't know how that would work. I felt that I was covered in case of a problem, which was stress reducing. I hadn't received the coverage due to a mistake in my email address. When I called to find out, I received the information immediately.
Janess C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Since I did not have to file a claim, I can't evaluate whether the company pays claims without any problem.
Ramona M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Unfortunately I had to submit a claim. When I called, she was very professional and courteous .
Lorine R. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
It would have been nice if coverage was extended to include cancellation for the illness or death of an extended family member. This was an issue I faced and I decided to take the trip.
James B. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your review and suggestion. Cancel For Any Reason is available on certain package policies which would allow you to cancel should an extended family member fall ill etc. It is a time sensitive benefit, so it is necessary to purchase a policy within 10-21 days of your first trip payment/down payment. There are other qualifiers that must be met, so please contact us should you need Cancel For Any Reason on your next policy.Jul 05,2013
The trip included a
cruise
tour
Generali Global Assistance
Standard
We have used this site for travel insurance several times and, fortunately, have not had to file a claim. So, I just have to assume that the plan cover adequately and that there are no hitches between what I think is covered and what the agency believes it has covered.
Kent H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful