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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
The problem with this plan, as with others, is that one signs on a very long document, in small print, which is too detailed for one to really understand, and for which one does not have the time to really analyze. So one goes blindly and hopes for the best.....
Joel G. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. We are always glad to answer any of your questions regarding your policy. Also, most policies, including this one, come with a review period (Usually ten days) meaning you have time to read the policy, and if it is not to your liking, we offer a full refund of the policy premium if you contact us within the specified review period.
    Mar 28,2013
The trip included a
cruise
Generali Global Assistance Premium
This source was recommended to me by a trustworthy adviser. Having this policy provided fine piece of mind before our trip took place. I would definitely consider picking up a similar policy in the future.
David L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I spoke w/a customer service rep who thoroughly answered all my questions in a very professional manner. I did not feel rushed into asking questions or make a purchase.
Allan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We did not file a claim, but with the recent cruise ship problems, we felt good having this comprehensive protection. The price was very good.
Stewart H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Provided satisfaction to know that my investment was protected.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA Travel Protection is very nice to deal with. Their prices are reasonable. I immediately recommended them to friends that we were traveling with.
Keep up the good work.
Bryna E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
As I purchased it around the time of final payment, I had no other choices which would cover preexisting conditions. As the plan is more expensive than others, I paid more for my delay.
Benita K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Although I did not need to use any coverages under the plan, it was peace of mind to have the insurance. It was excellent coverage for the amount paid.
Millie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did have to file a claim. My husband suffered a stroke three weeks before we were to depart, and we cancelled the trip. I found parts of the claim form confusing, but the people I talked with were helpful. The claim took about a month to be settled for the full amount of the coverage.
Charles H. would recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Initially I rejected the idea of trip insurance for a two-week cruise, but upon the advice of friends who had had unexpected crises arise, I decided to look into low-cost coverage. InsureMyTrip.com was recommended to me and I found the website easy to navigate and easy to purchase just what I wanted. Didn't need it but glad to have it all the same.
Greer F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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