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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We didn't need to file any claims but felt great about traveling knowing we had the coverage if needed
Jamie O. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Coverage was the most extensive I found for the price. I have used CSA before, and I was satisfied - so I used them again.
Barbara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Wendy Stahl
    Generali Global Assistance
    Photo
    Thank you for choosing CSA Travel Protection again. We appreciate your business and hope you had a fantastic vacation.
    Feb 26,2013
The trip included a
cruise
Generali Global Assistance Premium
Easy to choose and purchase. With the recent winter storm raising questions about our on-time return home, we were glad we had this insurance to cover us, just in case. Turns out we didn't need to use it, but that peace of mind we had was what we really purchased.
Anne K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
This plan was exactly what I was looking for in the price range I anticipated. It was comforting to know we were covered in the event we needed to return home.
Maria D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA gave us the protection we needed to feel secure on the cruise.
Jessica B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was happy that we didn't need to file a claim for anything. Having your travel insurance gave us peace of mind that if we needed help it would be available.
Virginia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I can not rave enough about CSA. From the moment we had to cancel our trip to the expedient way the claim was handled, every one was both professional and caring!

We will use CSA every trip we take!
Kudos to the whole team!
Robert N. would recommend this plan to a friend or relative.
24 of 24 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Second trip we insured with CSA Travel Protection custom plan. Everything went well on our cruise, didn't need to file a claim. Will definitely use again.
___Dave
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, I had no need to file a claim for this particular trip although I had filed a claim in the past which was handled easily and efficiently. When I compared other policies that were more expensive, I found CSA was better value and I will continue to use them for future trips.
Elaine G. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Will use again
Ardell B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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