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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,083
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The purchase was easy and fast. The cost was very reasonable for the peace of mind while traveling, knowing we had travel insurance.
Kohei I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Always gives us piece of mind. The policies are inclusive and reasonably priced.
Rodney R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very saisfctory in all phases: polite and very helpful concered representives, quick claim service, willingness to allow other factors to come into play, speedy reimbursement, very complete coverage.....I give a 5+ (AAA).
David B. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was great to have but did not have to use is better. Made the trip "mentally" comfortable knowing we were covered if something happened.
Herbert Allen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the second time we have used your services. Both times the customer service people were very knowledgeable about the differnt plans and helped us find the right coverage for the trip. It was easy and fast.We will do business with your company again.
Teresa
Teresa O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Excellent service. I use it every year
and while we never had to file a claim, I feel confident that the product will be available
if need be.
FRANK M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The first time I ever purchased a Travel Protection Plan, it was through CSA and I ended up having to cancel my trip due to a death in the family. The representatives were very helpful in getting my claim fully paid. I find CSA to be competitive in pricing an AAA+ in service if you need to file a claim.
James G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily, made no claim. Felt happy with the coverage though.
Thomas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The coverage was excellent. The agents with whom I spoke were polite, helpful, and kind.
Thankfully, I did not have to use the plan, but was happy to know I had coverage if it were need.

I really don't know if the coverage was expensive for the amount of coverage I received. Naturally, each of us wants the most for our $ for the least cost.

I would buy coverage again because at my age and my husband's age we cannot afford not to have coverage.

Thank you for your cooperative spirit.

I hope my corrections were made as I wanted to mark "Well Satisfied" the the plan. Thank you
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I just need coverage for a few days and this plan suited my needs exactly. I will use your plan again although I won't be traveling in the near future.
Madelyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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