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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,083
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we did not have to use this plan but were confident in knowing we would be compensated should we have a medical emergency or a trip cancellation .This was especially important to us since my 82 year old mother was traveling with us.
Deborah W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The benefit schedule of the plan I purchased provides excellent coverage. The communication by e-mail with you was very good. I will recommend this policy to my friends when they will be traveling.
Fernando B. would recommend this plan to a friend or relative.
6 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I went to more then the Netherlands and I gave my iternary to the agent I spoke to when buying the plan. ( I was on a cruise stopping in multiple ports).Now I am wondering if I had a claim at another stop on my trip if I would have been covered or denied because it did not occur in the Netherlands.. Its hard to rate the plan if I never had to use it.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I don't know the ratio of claims and payments made, but I would think that it's quite low in comparison to the limited time/scope of the policy.
RHODA Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we had no occasion to make a claim. In a sense this was a bit of a surprise since we are pretty old, and my wife has gone through some major medical problems. In any case, we're glad to have had a "security blanket".
Gilbert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Having trip insurance was a great peace of mind for our family during our 2 week long trip. We never worried about a thing because we knew that we had a great back up plan if anything went wrong. Thank you for the peace of mind!!
Jon T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Excellent product.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
At my age (80) it was good to have the assurance that if anything unexpected came up, I was protected.
Annie O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
InsureMyTrip is very helpful in purchasing travel insurance. The CSA plan was fine; thankfully we did not have to file any claims. The weak point in the coverage is replacement of items in lost or stolen luggage. Coverage for the current market value of one's clothing is pointless; what the traveler wants is replacement cost.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Questions above really relate to customers who have had to collect on their insurance. We had no problems, fortunately. However, the process of obtaining the insurance was easy and I was able to print out the policy minutes after obtaining the insurance.
Stephen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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