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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,083
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
CSA Travel Protection was wonderful. We had a cruise planned and then we had to cancel due to an illness. CSA processed our claim promptly and we will definitely use them again on future travel. We were very satisfied with their customer service.
Robert S. would recommend this plan to a friend or relative.
15 of 15 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan seems good, but I never had to file a claim. It was quick and easy to sign up online.
Marie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Best prices for coverage desired. Have used this company many times, fortunately with no need to make a claim. An excellent value just for the peace of mind.
Susann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We chose this plan because we could get full coverage when purchased prior to making our final trip payment rather than within days of the initial trip payment from other carriers. As it turned out, we went on the trip and did not need to submit a claim, but it was reassuring to know we were covered.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This was our first time purchasing insurance on our own so I cannot comment on the coverage or the price. Although we are both healthy, our main concern was having coverage for any medical emergency. Having the insurance gave us peace of mind for the whole trip.
Bette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The website was easy to use and the InsureMyTrip agent at customer service was knowledgeable and made valid suggestions. I would recommend CSA Travel Protection without any hesitancy.
Carolyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
Generali Global Assistance Standard
Called about a potential problem with my trip and the agent told me I was not covered (illness/cancellation of part of the trip) but I went anyway.
Norman H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As has been the case in the past, I'm fortunate that I didn't need to test the policy, and I hope to never have to do so. So, it's more difficult to rate CSA then to rate InsureMyTrip.com. But I've been happy with the options provided to me by InsureMyTrip. You make choosing a policy and comparing different policy options easy.
Kenneth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As there were no problems, aside from stains/scratches on the suitcases, no claim procedures were involved.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
Gerald J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I did not have to file a claim, but felt comfortable with having coverage just in case.
Harrison A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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