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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,085
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We just returned from a 15 night cruise and we're very glad we purchased this insurance. We did not need to use it at all, but the piece of mind it provided was worth it! We wouldn't use the insurance on all of our trips, but this one was rather expensive for us and you just never know with weather, health and other issues that could ruin a trip for you. We looked at lots of plans and will certainly use these folks next time we want trip insurance. Excellent service!
Gary W. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Shuttle driver inadvertently left a medically necessary cane/chair on the shuttle and drove away. Claim filed and approved for the full replacement cost of the device. Excellent insurance company. I'll use them again.
Robert R. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I always obtain travel insurance from InsureMyTrip for overseas travel and have been very satisfied with coverage and cost. Fortunately, I have not had to file a claim.
Paul I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good coverage for the price. Glad I didn't need it but also glad I purchased it.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy (Generali)
    Generali Global Assistance
    Photo
    Thanks for your feedback! Glad to hear the trip went well.
    Apr 05,2012
The trip included a
cruise
Generali Global Assistance Standard
I thought your Travel Protection plan was very reasonable compared to other travel protection plans that are being offered.
Why should we say yes when we didn't file a claim?
Louise T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I checked all other insurance plans. I felt this was the best plan for the money. I am grateful I did not have to use it, however, I felt more relaxed and secure knowing the plan was in place for my vacation.
Howard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, did not need the insurance, so do not know how good it was. Did feel it was a bit expensive, as our companions got a lower rate the day before. If we had taken the quote we were given the previous day, ours would have been less.
Helen F. would recommend this plan to a friend or relative.
4 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy (Generali)
    Generali Global Assistance
    Photo
    Thank you for using CSA and sharing your experience. Plan pricing is based on multiple factors, including length of time before trip begins. While pricing can differ from policy to policy, we work to provide affordable coverage for all travelers.
    Apr 03,2012
The trip included a
cruise
Generali Global Assistance Standard
fortunely we did not have to use had a great trip .
barbara s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Although we haven't had to use the coverage, it is good to know that it is there if needed. We find the rates to be very good and will use CSA for future trips.
Gregory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were lucky as we did not have to use any of the coverage. It is hard to understand the coverage until you need it for something then you find out how good it is. I think the issues I wanted covered was covered in the policy. I would use CSA Travel Insurance again on our next vacation. The plan was very affordable. Thank you,
Juanita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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