Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I felt more secure having the travel protection if we needed it and happy that we did not need to use it.
Elaine V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Overall satisfied. Two issues. When I first ordered policy online, there were multiple email related to what the policy actually covered. None were actually the coverage.
I had to ask a rep to email the real coverage. Very confusing. Would have preferred to have policy that would make direct payments to providers at a level above $1k
I had to ask a rep to email the real coverage. Very confusing. Would have preferred to have policy that would make direct payments to providers at a level above $1k
eugene w. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Plan was easy to read; easy to understand and easy on the wallet. Will use it again in the future.
ROY S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The ins. was peace of mind and maybe a deterrent to any problems with the dive or weather. We had an uneventful trip
Donald R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thanks for providing peace of mind throughout our trip.
Diane P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
have used CSA at least 9 times in the past and will continue. Only have had one claim, but everything was taken care of easily.
Andrew S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Just the thought of being protected gave us peace of mind. We had our 81 year old mom with and you never know when bad things happen to good people.
Fred Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
great customer service in answering questions before purchase and providing plan recommendation
Robert C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately, again, for you, we didn't have to submit a claim for any of your services, and we will use your services again when needed. It provides us with peace of mind that we carry the coverage during our trips, that's our motivation to purchase one of your coverage plans. Now, if we need to utilize your services, we will then give you feedback as to the satisfaction level we experience. We thank you for your availability of coverage in the past. Campbell
Campbell P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
It's hard to rate a plan that you don't actually have to use, but I felt as if most contingencies were covered. We did, in the past, have to use one of our CSA plans to recover a claim and found the company to be helpful, prompt, and fair. This past experience does weigh into our choice of coverage plans for future travel. The biggest problem I have is that we plan and "package" our own travel, so it's not always possible to purchase adequate coverage for all our needs immediately after our first "payment"; by the time I know I need some types of coverage, it's too late to get it because a first payment was made weeks or months before. So, each trip insurance purchase ends up being an evaluation of the best coverage I can get for the price--even though it is not always all the coverage I needed or wanted.
Theresa Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful