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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,085
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
It seemed to be a long time for settlement. I would have thought that the company was more efficient in processing my claim, Nov. 3 to Jan 6, 2012. I had to call several times to monitor the process, but, the settlement seemed adequate. That's a long time to hold my money without the benefit of reinvestment.
RICHARD M. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • sebastien
    Photo
    honest review specially with someone that has a claim i think no one should take serious with any reviews if its marked ( no claim filed)
    May 27,2012
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan coverage was easily to understand and the purchase was very easy to complete online. Thank you for an excellent service.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use the purchased plan but certainly glad I had it. The package covered everything that could have incurred an unexpected out of pocket expense at a reasonable price.
Winston C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You made the decision-making process and the purchase easy. Although we did not need to file a claim, we felt secure that we were covered should something go wrong.
Philp B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
You Are The Best Travel Insurance!!! And the Price!!is right!!!THANKSSSSSSSSS!!!
oscar r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Although we did not have to file a claim on this past trip we have had to in the past for a trip delay. Claim was paid promptly.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My Dad broke his hip and had CSA on past cruise. CSA was there for us and made my Dad's care the priority. I will always use CSA as my insurance company for travel needs.
Peter M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The insurance provided the protection I wanted at a reasonable cost.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was a peace of mind to know my trip was covered even if I did not use the insurance. I will use CSA again.
Kevin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily, we haven't had a claim yet with CSA Travel Protection, but it is very reassuring to know that the protection is there if we need it.
Janis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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