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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,085
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I was pleased with the plan, will use it again.
Dorothy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very pleased with the value and ease of obtaining travel insurance for our cruise. We were able to purchase insurance online. It was easy and quick! And we paid less than half we would have paid if we purchased through our cruise line! Would definitely use your services in the future! Debbie
DOUGLAS S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was so comforting to know if we had troubles on our trip with luggage and accidents that we were completely covered. It gave us real peace of mind.
Thank you also for the professional service on the phone!
Mary Louise S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
tour
Generali Global Assistance Standard
the service was great the rep explained all the options I felt very secure that I would be covered in case of an emergency
Regina M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I had no need to use the trip insurance after I purchased it. Therefore, I cannot comment or evaluate its services.
Sherryl V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have told my friends how convenient it was to get in touch with you and the excellent service .
Sonia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Have bought from CSA both this year (2011) and last year (2010) for major trips. Never had to file a claim (thank you God) but was very pleased with coverage and cost.
Cynthia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I submitted a claim for an additional cost I incurred and was promptly reimbursed. Will definitely use again.
RITA E. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
CSA provides the coverage I need in unfamiliar circumstances where, as on this recent trip, accidents happen in the most precarious places. In recent years European cities have become incredibly crowded prohibiting all but foot traffic in most historic areas. The climb to the Parthenon is a treacherous hike with few balustrades and slick, uneven surfaces and steps. A member of the tour in front of us fell and rolled twenty feet before someone could stop her. She was completely at the mercy of Greek emergency services which were quick and efficient. It appeared that she would need hospital care. I hope she had good insurance. It eases my mind that I am covered for this kind of contingency overseas. Really, I would never leave the country without that assurance.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My trip entailed a cruise as well as air and land travel through several countries. I bought the insurance as it provides peace of mind at a reasonable cost. I will continue to this with my future travels.
Dietrich v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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