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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,085
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I had no occasion to use the insurance.
Edgar P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Excellent service when purchasing the plan. I wasn't aware that you had to buy a plan within 10 days of INITIAL payment, or pre-existing conditions were excluded. My rep found a plan that covered pre-existing conditions even when purchasing later. It turns out we didn't need to make any claims (fortunately), but the peace of mind it allowed us was important. Thank you!
Wayne C. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We have cruised over 20 times, and always insure our trip. It only makes sense in todays world to do so since we really never know what could or will happen. CSA is the best, and I recommend them to any one taking any kind of trip, flying or cruising. Best rates and best service. Bob Mason
Robert M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I would recommend CSA, We had a claim not on this trip but one before and you handled it very well.
Value is the best of all protection planes
Roger S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA is a great company. We had to cancel our trip due to a family death. We had our claim check in less than 3 weeks from the time we mailed the claim papers. We will use them again as long as there premiums are competitive.
Stanley H. would recommend this plan to a friend or relative.
21 of 21 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We used the 24 hour number to help with critical medication replacement. They were great!!
Bruce N. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
One less worry knowing we had this policy. We use this company for all our vacations. It provides the best coverage, price and ease of use for our family.
Marion D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan was very easy to initiate and very competitive. I plan to use CSA in the future for my travel insurance.
Donna W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Fortunately we encountered no problems. The coverage did make us feel at ease and that is important when you are traveling.
Nels T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We were very happy that we didn't need to use our Travel Protection.
John P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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