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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,085
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Unfortunately due to a death in my family, I had to file a claim with CSA last year. I was satisfied with how they handeled the situation and purchased a plan for my trip this year. CSA travel insurance is a good product at a fair value. I have recommended the company to friends and would buy from them again.
roberta m. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although I didn't have to file a claim I was impressed with the coverage & price. I had picked another insurance & before purchasing I looked over the choices & found CSA for much less but with what appeared to be the same coverage. I checked with a customer service rep at insuremytrip & was assured that the coverage was the same.
I have used insure my trip for years & highly recommend the process over tour operator offers.
Sallie C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
One of our suitcases was damaged and we thought we would file a claim. Because there is so much red tape involved in even submitting the claim we will just buy ourselves a new suitcase without involving CSA. Ridiculous what you make people go through for the price of a new suitcase.
Douglas T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Happily, no claims. We were very impressed with responsiveness of all our requests for information when we were purchasing plan. Also, believe it was good value for the money compared with other companies.
Deirdre A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I found the people at insuremytrip.com were very helpful in narrowing down the choices of plans that provided us the coverage we were looking for.
Marie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I recommend you to everyone I meet on my travels--especially on cruises.
Louise S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
It was handled well by the agent but we didn't need to use it so I can't comment further
Roger L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
very pleased with [CSA's] handling of my claim.
irwin f. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I have insured with InsureMyTrip before and continue to feel they offer good value for the money. I have a pre-existing condition and I especially appreciate the coverage provided.
Leslie D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we haven't had to use the CSA Travel protection plan. It was easy to purchase online.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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