Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Premium
Have used CSA many times before and always received great coverage at a very reasonable price!
Leonard L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Did not need it. Provided low cost coverage with scaleable options and plans.
Robert A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The price was a little more than I expected. The coverage could have included pre-existing conditions for the price, though I did not have any pre-existing causes.
Richard R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
did not have to use the plan......so there are no comments......
Nina S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Policy was half what the cost of the policy that the cruise line offered with basically the same coverage.
Richard P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
As I did not file a claim I don't feel that I should rate the coverage.
Melvin C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great peace of mind.
Richard R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
During our trip a suitcase was stolen. We filed a claim for our loss. CSA took a month to settle this claim. They required an itemized list of the contents of the suitcase, including the price of each item and the date each item was purchased. CSA depreciated each item 10% per year. That is reasonable. But they also reduced the claim by 25% because we did not have purchase receipts for each item. Does anyone keep receipts for clothing they buy? Expecting receipts is not reasonable.
Henry R. would
recommend this plan to a friend or relative.
73 of
77 people found this review helpful
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Ralph
I can't imagine anyone keeping receipts for each item of clothing or accessories packed in a suitcase. This seems unfair.Aug 09,2011 -
robertkay
INSURANCE LOOPHOLE ! - requiring receipts for clothing. Keeping receipts for every purchase is ridiculous!!!!!Oct 19,2012
The trip included a
cruise
Generali Global Assistance
Premium
I cannot review the policy we purchased as we did not use any of the services or file a claim. Our luggage was lost on the way to Ecuador, but was delivered to us in two days. We could have filed a claim after 24 hours, but chose not to purchase replacement items for at least two days in case the luggage showed up.
Penny W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had no claim so I had no reason to question the service.
Thomas R. would
recommend this plan to a friend or relative.