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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,085
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Thanking God there was no need, but thanking CSA for peace of mind if there had been one.

Insurance is something we need but never want to use!
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I did not have to file a claim with CSA. It is only then that one can truly evaluate its response and service. I can say that Monique was very helpful when it came to deciding the coverage I would need and the company providing it at the least cost.
Penelope V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
Generali Global Assistance Standard
We are very grateful that we didn't need to file a claim, but the peace of mind it gave us was priceless. We would never book a cruise vacation without insurance.
Eileen B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
purchase was easy enough. Coverage offered met our needs at a price we were willing to pay.
Luckily we did not have any problems on our trip so we did not have to use the insurance. However we did use the insurance several years ago and were pleased with the way our claim was handled.
stephen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Helpful and friendly assistance from all the reps.
Robert Y. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We have always used InsureMyTrip when traveling outside the USA. There is a good choice of policies to cover all of our travel needs.
Jane G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Submitted a claim because our baggage was delayed prior to a cruise. A week after I had mailed in a claim, I had a call that I would be getting a check for the entire claim. It did not hurt that I provided good documentation and carefully followed the directions for submitting a claim
Arthur M. would recommend this plan to a friend or relative.
23 of 23 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since my trip went smoothly with not one problem I have NO idea how well protected I was by you. It was
nice to think that if I had a problem you would have been there though. Was expensive insurance but
could have chosen a cheaper one.
beth g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Comparing and purchasing the plan was very easy. Fortunately we had no need to use it and file a claim. We have used InsureMyTrip in the past with the same result.
Albert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It's all good if you don't have to use it.
Maryann D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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