Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
My phone call resulted in a very nice consultant who helped me understand which plan worked best for our trip....easy, though a little costly.
Donna H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Very satisfied with service including phone support.
GIFFORD J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since I did not file a claim, I cannot fully assess the plan. However, I would buy again if the plan was still reasonably priced and contained the appropriate coverages.
John M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We had the plan. It gave us peace of mind if something should happen. We always get trip insurance just in case
Mary Ann W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Since I did not have to use it I really don't know if it was good or not.
Michael Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were very happy with CSA Travel Protection. We had to file a claim with them because of the snowstorm in New York and the closure of JFK. We called CSA while we were delayed and they answered their telephones promptly, answered all of our questions and gave us a claim number. When we returned from our trip, we again called CSA and they assigned a personal representative to our claim. He told us exactly what we needed to do to file a claim and we had a claim check in our hands within 30 days. We will definitely use CSA again because of the outstanding service they provided to us.
Charles H. would
recommend this plan to a friend or relative.
47 of
47 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Good plan. I had a situation with delayed luggage and the insurance company paid for that. The only comment is that claim processing took a while - maybe 5-6 weeks before I received the check.
Leonid S. would
recommend this plan to a friend or relative.
21 of
21 people found this review helpful