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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,076
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
I can only speak from the vantage point of not having to file a claim. Insurance is one of the few things that you pay good money for and hope that you never need to use it. The plan covered my priorities and, when compared to other plans, was reasonably priced. I always purchase travel insurance before a major trip and priortize medical and evacuation coverage. Those two items can add up to hundreds of thousands of dollars in extreme cases. This policy fit that bill.
MICHAEL F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Excellent Customer Service support!
JORGE L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thanks, peace of mind- thankfully we did not need it.
Maureen Q. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Our trip was interrupted due to covid 19 infection. Generali processed our claim punctually and compensated us promptly.
Thank you Generali.
Dov B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Joseph Novo
    Generali Global Assistance
    Photo
    That's great to hear! Thanks so much for sharing your experience and choosing to #TravelSmarter.
    May 31,2022
The trip included a
cruise
Generali Global Assistance Standard
Praise God we did not have to use our policy, but we were at peace ofind knowing that it was there.
Harold W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't use but felt comfortable knowing it was there !
Lynne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Didn't need to use but comforting to have.
Ronald B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I just found a company that does annual plans for any and all travel. You guys were great prior to this finding! Thanks!!
John P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I saw Generali offices in several cities we visited, and this reassured me that my confidence in Generali is not misplaced. Luckily, unlike after a prior trip to Europe, we will not need to file a claim this time .
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not need to use it but always feel more comfortable having it.
DONNA W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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