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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,077
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use it but it gave us a piece of mind just knowing it was there
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Always hope that we won't have to use the insurance, but we did, in fact, file a Trip Interruption claim that was handled quickly and efficiently. The Customer Service staff guided me through the process and even told me how to obtain the information I needed from the airline. Will purchase again for future trips.
Sara M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily I did not have to use the insurance policy this year, but last year I was insured through Generali and did have to file a claim. Your staff was very friendly and easy to work with and processed my claim very professionally and quickly. The way I was treated is the reason we chose to use your insurance company again this year and will continue to do so in the future. Hopefully we will never have to use the policy again, but knowing how helpful you have been and easy the claim process was, I would definitely recommend using Generali to others.
Kathleen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I was very thankful I did not have to use the insurance plan I purchased. It was good to know I had insurance in case I needed it on the trip. Thanks
Dorothy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I don't like to over insure trips or other things but with a 10 day cruise in various ports of call it was a good peace of mind. I was impressed by the promptness of the company to alert us that San Juan had an earthquake before I even heard it on the news. That is some very impressive timely information. I will use this company again when taking a cruise or other international destination.
Steven M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
We had a wonderful trip. One thing we did not have to worry about was, "What would happen if we had problems." We knew that with the travel insurance they would have been covered. Peace of mind is worth more than you realize.
Neal K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Very professionally and knowledgeable person that I spoke to; great price for the coverage that I wanted.
Lawrence C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Always glad to have trip insurance that we never use. The plan was fairly reasonably priced for what was offered
Nadine K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Stunned at the increase in price along with aging. Most seniors are on a fixed income and the extra cost put a bit of a crimp on my trip spending. I have never made a claim on travel insurance (thankfully). However, it is good to know IF something should happen I will be covered.
Carell J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad I didnt have to use the insurance. I went with my sister who lives in another state. It would have been more affordable to have both of us on the same plan. Please consider linking travel partners in the future.
Peggy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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