Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Preferred
cost are too high based on age not fair
Irwin R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
No way to say this plan was good or not since -thankfully - I didn't need to make a claim or use it.
Bernard F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Had no need to use plan while in Japan. Still good to have plan if needed
Brendan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I had one question about using the medical facility on the ship and the customer service person I spoke with was useless and could not answer my question. Seemed like a good plan but customer service is worthless.
JEROME B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It had everything I wanted. I'm glad I didn't have to use it, but glad I had it.
Lisa W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We had to submit a claim for medical treatment on a cruise ship. The online claims process was relatively easy, and though the claim review was not particularly speedy (about 1 month), our claim was paid in full with no questions asked. We would get a policy from them again.
Thomas S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
By purchasing, I was betting something unfortunate was going to happen. You were
betting something wouldn't. We both won.
betting something wouldn't. We both won.
James R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I took the insurance as I wanted to be safe in case needed. It appeared to a a reasonable plan, comparing to others offered. Happily, no claims were filed. But it is difficult to assess whether or not this company serves its customers' needs well. It would be apparent if a claim had to be filed, but otherwise, how can you really judge.
Denise G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Did not need to use insurance but felt good to know I had it if needed.
Charles W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I found the process easy even for a 94 year old with limited tec. skills.
WILFRED B. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. A dedicated team member has reached out to you with additional options for your consideration. Please contact (800) 348-9505 or [email protected] with any additional questions, and we hope you consider us for your next trip."