Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Great plan.
Jeffrey S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
The plan covered the items we needed and was reasonably priced compared with similarly offered plans. .
Emily Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
This plan had a more reasonable cost. They sent clear information about coverage and sent us a reminder with important contact numbers prior to our trip. Fortunately, all went smoothly and we did not need it which is the best outcome!
Sherry G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We were doing both a flight and a cruise, but the online page only allows you to click on one type of travel. As a result, I had to call, and the Tech was able to help me. I always go to your site to compare and have told numerous others. I have not had to use it, but it is peace of mind knowing I have it.
Jack F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We didn't have any problems on this trip, but on a previous one we had a baggage delay and had to buy clothing, and they reimbursed us promptly for that.
Bryan B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
One of the participants in our group fell face forward while walking to one of our destinations. She was seen at a walk-in clinic and fortunately no major injuries were found. Although her facial injuries were evident and she was "shaken up" for a couple of days, she decided to continue with the trip. However, that experience brought home the need to have insurance.
Kathleen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I twisted my knee badly on the fourth day of a back to back cruise and visited Carnival Sunshine medical. The on-call physician listened to my complaint, did a few checks, and gave me a compression brace for my knee. I was impressed with the onboard physician but also very impressed with the speed that Generali processed my claim. While the claim was small (only $175), it was processed quickly and a check put in the mail. I have two more cruises already planned for this year and will definitely give Generali my business.
Richard O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had a wonderful trip looking forward to next year, you will be hearing from me for my coverage thank you so very very much.
Earl H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Thankfully we did not need to file any claims!
All went well with our trip.
All went well with our trip.
Mitchel B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately we didnt have to file a claim so we have no experience with that process. The price seemed to be competitive when comparing with other companies. Communication was good as well.
GWENDOLYN S. would
recommend this plan to a friend or relative.
Please keep in mind that if you did have an emergency, you would have called Generali as soon as reasonably possible! Your policy includes claims and 24-hour assistance phone numbers for both inside and outside of the United States, ensuring that you can get in touch with Generali at any time. Of course, if you're in a dire medical emergency you would want to seek care immediately and worry about contacting Generali once you're stable.
However, you will need to know what documentation will be most important for you to secure before returning home. We cannot stress enough that you should save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, since it can be incredibly difficult to get this paperwork once you have returned home.