Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had heard all the horror stories about travel insurance providers denying claims for all kinds of questionable reasons so I was a little anxious when I had to file a claim for a cancelled trip. (Although I travel extensively and I always buy insurance, this was the very first time I had to actually file a claim.) Much to my delight and surprise, Generali not only will pay my claim in full but it took only 48 hours to get a claims determination! Fantastic service. The claims process was very easy and their telephone support was great when I called with a question. I now have a "go to" insurance provider for my future travel insurance needs. Thank you Generali!
Mary Ann L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately we did not have to file a claim for our trip. The peace of mind was worth our investment.
Katheryn S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The escalation of cost for these policies due solely to age is understandable, but the steepness of that escalation should be modified for those clients such as myself who are on no medications because despite their age they are in good health. I know you can't simply accept my word on that fact, but it would be nice if a way to communicate that information in a form that would not force you to simply accept my word.
Edward M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I'm glad we didn't have to use it. It is good having peace of mind that everything is covered in case of an emergency.
Anthony S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My GGA plan for the cruise was not needed, but did give me peace of mind.
Bonita W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I was very pleased with the plan I picked. I have passed on this information to other people who also purchased through insuremytrip.com I will continue to use for all my travel plans in the future.
Bridgette W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Easy to find needed coverage, good insurance comparisons and selections
Viet T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I didn't need to use the plan since fortunately, all went well during our travels. It was reassuring to know we had the plan just in case. It is a shame that if you are older you have to pay considerably more for a plan. I'd love to be able to pay less for a basic plan instead of $1000.
SUSAN F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Unfortunately, we had to cancel our Mediterranean cruise only two weeks before our departure date because my wife had a medical injury. General Global Assistance did require verification of her injury and full details of trip purchases, payments, and refunds -- only to be expected when such a large dollar claim is filed. However, upon audit and verification of the submitted details, GSA promptly approved and paid the claim in full. We could not be more pleased with GSA's handling of this claim, and we'll return to GSA for future trip coverage.
Edwin M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Offered peace of mind
Kathleen D. would
recommend this plan to a friend or relative.
Comprehensive plan premiums are generally based on trip cost, age of travelers and length of trip. It is possible that what you are seeing as a significant increase to rates as the result of age may also be due to a higher trip cost and longer length of trip.
Although the travel industry is well aware that there are many travelers who may be healthier than others, it is a determination that cannot be made exclusively by purchasing a policy through an online website. That would most likely require prior medical testing which would be an expense that would probably increase your rates.
Please keep in mind that we offer a wide selection of Comprehensive plans. Our licensed insurance experts are always happy to explain any part of the policy. We are available by phone at 800-487-4722 or by chat 7 days a week.