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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,077
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Having the insurance plan provided us with peace of mind. It would have gotten us home from our trip. I will buy it again.
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I didn't file a claim, but the cost was reasonable for the services provided.
Wendy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
When I fell off a poorly designed sidewalk in Lahaina, HI, while trying to assess whether or not I was injured enough to require medical attention, the thought crossed my mind "this is what trip insurance is for". IF I had needed medical attention we would have missed the cruise ship back to the mainland, so it would have been a "major glitch" in the program. Luckily, I was able to walk away with a few scrapes, bumps and bruises and recuperate during the 5 days at sea.

I will never again waiver as to whether or not trip insurance is necessary! IT IS.
Carolyn O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very glad to hear that you did not suffer serious injuries in your fall. It is not uncommon for travelers to view the cost of travel insurance as a waste of money, that is until they need it. If you had submitted a claim, Generali would have worked with you to make the claim process as quick and easy as possible.
    Apr 16,2019
The trip included a
cruise
tour
Generali Global Assistance Standard
We did get ill on the trip and had to see a doctor with prescriptions. The tour company picked up the cost so no claim was made. The insurance is very pricey but we do not feel we should travel without it.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing your feedback. We are glad to hear that you were able to continue and enjoy your trip after a doctor's visit.

    Please note that there are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the age of the travelers.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Apr 16,2019
The trip included a
cruise
tour
Generali Global Assistance Preferred
The rate for the insurance coverage was very excellent for the five (5) of us. Fortunately, we did not have to use the coverage but wanted to have it just in case something happened. I would never leave the country without an insurance package.
GWENDOLYN W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
as always, dealing with insure my trip was very pleasant. easy to choose best plan for me. they are a great company.
herbert m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We had a 28 day cruise from San Diego and return.used Southwest Airlines for the flights and be booked hotel rooms before our flights. We had no issues with our travel's therefore no claims were processed. The travel insurance gave peace of mind during our travels that if a problem arose we had help available.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
So glad our trip was insured. Although we have never needed to use it, it's peace of mind IF needed. After all, you never know what could happen.
Mary D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately we did not have to use the travel insurance.
Roberta P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Did not have a need to file a claim, but it nice to know we've got coverage just in case especially abroad outside of the US.
Chito A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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