Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Preferred
We filed three claims - Trip Interruption, Trip Delay, and Medical. The paperwork was somewhat intense! My first package was 22 pages long. Be prepared to PROVE: 1) Who you are (Drivers License/passport) 2) Proof of payment (Not JUST invoices) like canceled checks or Credit Card Statements. 3) Carrier Invoices 4) Documentation from Carrier showing date of delay and reason for delay (Airline Customer service has form letter they send).
Once the paperwork is assembled and received in Claims everything went very well. We spoke to our adjuster and corresponded with her on a couple of questions. We are very pleased with that.
We completed the entire process and was paid via check on all 3 claims inside of 60 days total.
Note that Trip Interruption has a limit of $200 per day per person, If you are in a hotel for multiple days your claim needs to split that up into a per day cost. We actually had two hotel days but our receipt didn't detail that so it looked like one day which pushed us over the limit that one day. I would insure with this company again!
Once the paperwork is assembled and received in Claims everything went very well. We spoke to our adjuster and corresponded with her on a couple of questions. We are very pleased with that.
We completed the entire process and was paid via check on all 3 claims inside of 60 days total.
Note that Trip Interruption has a limit of $200 per day per person, If you are in a hotel for multiple days your claim needs to split that up into a per day cost. We actually had two hotel days but our receipt didn't detail that so it looked like one day which pushed us over the limit that one day. I would insure with this company again!
Peter D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
a ok
stanley r. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Peace of mind is priceless. Had no issues...but when you travel there are so many opportunities for an unknown circumstance to present itself. Our policy covered 3 of us, so total was reasonable and we opted for full coverage.
Judith H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I think the cost is just too high. I would like to purchase just a plan with medical evacuation as I don't need the medical portion.
Ted B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Good coverage at a fair price!
Edwin C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I thankfully did not need to file a claim. It gave me peace of mind during my trip, and seemed a good value for the money.
Diane E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Really cannot rate plan, as thankfully we didn’t need to use it.
Michael L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
As always totally easy process.
luther m. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was reassuring having the plan. I am glad I did not use it.
Ivor G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We compared you with another provider and found Generali Global Assistance offered more.
Carolyn A. would
recommend this plan to a friend or relative.