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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,077
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
A previous medical claim was processed promptly and fairly. This trip we encountered no problems. Next cruise we will purchase the same plan again.
john d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Yes, I would recommend Generali, but I would state to look for a better rate.
Elizabeth I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
While I understand that the coverage options, if needed, would be quite costly, it still seems like the price for the plan was a little expensive. Maybe that's just my ignorance of what goes into the price calculations, though.
Brett O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. The premiums for Comprehensive plans are based on the age of the traveler, trip cost and length of trip.

    Please feel free to call Customer Care at (800) 487-4722 for assistance in securing a quote.
    Dec 15,2018
The trip included a
cruise
Generali Global Assistance Preferred
Very happy with how things were handled promptly and fairly. The agent who worked with us was understanding and professional. I have already taken another travel policy with them.
Bruce R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately never had to use the insurance.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
will use your website again. thanks
Rodolfo T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did not file a claim so I can not comment on how well the plan covered loss
Matthew E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I was able to enjoy our trip and had peace of mind with the insurance coverage we had.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very reasonable plan for two people compared to the plans offered by AAA or the cruise lines.
Covered all items we felt were important.
Jilenda k. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not have any need to file a claim, so I cannot speak on the insurance company itself. The rate and coverage were competitive and met my needs.
Victor B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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