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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,077
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Thank goodness that this time I did not have to file a claim!!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
While I had no need to file a claim on this plan, I do appreciate InsureMyTrip offering lots of information and alternatives on travel plans - great service.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
After submitting all of our supporting documentation for our trip cancellation due to my husband sustaining a stroke four days before the cruise, once the claim was assigned to a claims representative, it was processed immediately.
Rose S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Never needed it, but travel in Egypt had lots of potential for a claim and we are glad we purchased coverage.
Lynn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Bought plan for peace of mind while on a 14-day cruise.
Richard O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
the company was very easy to work with. Fortunately everything went as planned and we did not need to use the insurance but did not have to worry in case something went wrong.

I would use them again.
Carol A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
While I always get cruise insurance, thank goodness, I did not have to use it. You just never know when something is going to happen. I will be calling to get coverage again on my upcoming cruise soon. Thank you for giving me peace of mind.
Susan Averill T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The Chat people were especially helpful when I was trying to understand the coverage details.
Robin M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, all went well and we did not use it.
Ruth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we completed our trip without incident and did not need to use the insurance so we cannot rate the plan, but can comment on the high cost. It is a universal challenge. There should be some type of a rebate when you do not make a claim.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    The terms and conditions as well as pricing of travel insurance is regulated by the state insurance commissioner which is a state-level position in all 50 states. The duties of the commissioner vary from state to state, but their general role is as a consumer protection advocate and insurance regulator. There is also a state department of insurance that is responsible for regulating companies and producers selling insurance in to insure that they obey state insurance laws.

    Although travel insurance regulations value from state to state, travel insurance rebates are not currently available in any state.
    Nov 21,2018
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