Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
When I compared the cost with friends who travel extensively overseas their costs were signifcantly cheaper.
Michael K. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Our claim, based on the French rail strike, was paid in full and very promptly, with no questions or difficulty whatsoever. We now use Generali for all our trip insurance. We're impressed by the coverage for the price, and the great claim response.
James B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The agents were easy to work with, clearly explained the coverage, pricing was competitive. Fortunately, we have never had to file a claim, but we felt reassured to have the policy.
Roberta R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
did not need to use this trip but have before. No issues
Alfred H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Didn't use the plan so I have no way of knowing how good the coverage was.
Robert R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I luckily did not need to use this plan but the process was easy and the coverage was reasonable.
Jack B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
This was our 1st experience of having to cancel a trip due to medical reasons. We filed the necessary paperwork which was lengthy. A checked arrived within 3 weeks for the amount requested. Very impressive!
Alice S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Although we didn’t need to use the insurance, it provided piece of mind. My husband had some health issues about 6 weeks before departure & we thought we might have to cancel the trip. Luckily though he was given the go ahead to go, & we thoroughly enjoyed our cruise.
Beatrice K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
As I did not make a claim, it is hard to be sure coverage was as stated.
Kevin B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We purchased this plan for a trip we were planning to go on in Germany. The trip involved a river cruise on the Rhine River. Five days before we were to leave, we were notified by our travel agent that Emerald Waterways had notified him that the trip was cancelled due to low water levels in the river. We received a full refund from Emerald Waterways for the trip, a refund from British Airways and Emerald Waterways is covering the penalty for cancelling the flight. The only money we are out is what we paid to you to cover a trip that never happened. We contacted you and were told that we could use the insurance for an alternative trip in 500 days. Our trip in 2019 is already covered and we cannot travel during the time period that we would still have your insurance. It is ironic that the one thing we bought to cover us if we had to cancel our trip or had a snag in our trip is the one thing that is costing us money when the trip was cancelled by the cruise line.
Christine O. would
recommend this plan to a friend or relative.
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