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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,079
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
it is hard to review something if it was not used...(i.e. no claims were made)
Gerd O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I wish that your company could have a partial refund to customer who did not file a claim.
Gregory T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are happy to hear that your trip went well and you did not have any issues that would cause you to use the plan. Travel insurance does provide peace of mind in case you do have to use it, but unfortunately, no travel insurance provider would issue you a refund after you've taken a trip.

    Your plan did have a 10 Day Review Period to request a refund after you purchase. If after you look over your policy, you find that it does not meet your needs, you can cancel it while you are inside the review period. Comprehensive travel insurance goes into effect for you the following day after you purchase a plan to cover you for Trip Cancellation.

    In the future, please consider calling us prior to purchasing a plan so that we can assist you in answering any questions that you may have. Our toll free telephone number is 800-487-4722.
    Apr 17,2018
The trip included a
cruise
Generali Global Assistance Standard
Worth every penney for piece of mind.
MARY A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Service, Service, Service!
Walter M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Fortunately, we didn't have to file a claim. Unfortunately, the only time you really know if a service is worth your money is when you file a claim.
Jaime F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I'm always satisfied when I do not have to make a claim. It was pretty expensive but peace of mind comes with a price.
KENNETH Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Plan offered coverage for the things most important to me at a competitive cost.
Billie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I am not a fan of travel insurance - and only purchased it b/c I was traveling with my 76 y/o mother.. I have no idea if it is a good plan or a good value?? Thankfully we did not have to use it.
Pamela W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Purchasing travel insurance certainly can be daunting especially with the many options available in the market place. Generali Global Assistance, which has an AM Best rating of A, is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, they continue to offer quality plans and service as they have over the past 25 years.

    Comprehensive plan premiums are all based on the traveler's age, cost of trip and length of trip. The Generali Standard plan often quotes as one of our most competitive plans, but this does not detract from their quality of coverage which you can see by clicking on any of the blue hyperlinks within your quote.

    Please also remember that InsureMyTrip is available to assist you with your purchases weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM.
    Apr 03,2018
The trip included a
cruise
tour
Generali Global Assistance Premium
I didn’t use it but the insurance looks good.
Freddy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have to file a claim. This plan did seem to be a good value, providing adequate coverage for most circumstances. The language used in the documents was easy to understand.
Samuel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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