Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Premium
To my thinking, Dollar for Dollar the best plan on the market. Used this company several times over the last few years and will use them again in the future.
Ernest Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great coverage for the price. I have never had a claim but staff is knowledgeable and courteous when I had questions..
Patsy T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We went on our trip in September and made the claim after we returned, we have yet to have a settlement, much less much contact regarding the claim.
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Michelle S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Even though my flight was delayed hours in ATL, I was on one of the last flights out before the fire at the airport on December 17. I made it to the cruise ship as they were doing the safety drill...minutes before leaving port. All this and I kept reminding myself I was insured. No matter if I made it to the ship in time, I would not have to pay for a cruise that might not happen. There were several people onboard who had unexpected medical issues (asthma attack, a fall, etc.). Knowing these incidents would also be covered gave me peace of mind. I told everyone I met about Insuremytrip.com. In all the years I have been buying trip insurance, thankfully I have only had to use it once. I will never go without.
Ann B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This was a great budget-priced plan. The only thing that concerned me was how your defined "pre-existing condition" since you do not have a way to cover that in this plan. Is a re-occurance of something that happened a year ago excluded?
David A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
You are absolutely correct in stating that the CSA Custom is a very comprehensive budget priced plan especially with respect to its "covered reasons" under Trip Cancellation and Trip Interruption.
No one can predetermine a claim.
However, if that condition re-occurred within the 180 days prior to the effective date of this policy, then yes, it would most likely be considered a preexisting condition.
In the future, you may wish to call us for assistance in quoting and purchasing a policy. Customer Care is available weekdays from 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.Dec 25,2017
The trip included a
cruise
Generali Global Assistance
Standard
While I did not need to use the plan, I felt comfortable knowing that if something happened my wife and I were covered.
Richard O. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Since travel insurance has become a necessity instead of a luxury, CSA is along for every trip we take!
Rickey M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Easy to purchase and gave us peace of mind on our trip.
COLEEN D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It was very easy to learn about and sign up for the plan on your website. I did call with a question about coverage and was answered quickly and professionally.
Terry M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great Coverage!
Celestine W. would
recommend this plan to a friend or relative.
Although we did assign an Anytime Advocate to assist you on the denial of your baggage loss, there was nothing he could do because of the police report that was submitted with your claim. Unfortunately that official documentation superseded any word of mouth statement, so your claim was denied.