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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,079
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Our originally scheduled cruise was cancelled during Hurricane Irma. You allowed us to transfer insurance to the rescheduled date with a slight increase in cost. Most appreciative!
Gwen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Excellent claim processing.
John B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Priced competitively.
Lavera B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Peace of mind
Susan F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
no comments
William A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I guess the best outcome is not having to use the insurance which we didn't. It made a huge difference knowing that it was there if needed and the price helped with that sense of security. Very reasonable and value packed! Thanks for your service and I'll be using it again.
Douglas F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Having travel insurance eliminates the worry of having to pay out-of-pocket expenses for medical care if something happens to you on your trip. My hope is that I never have to use it.

On my recent trip to the Panama Canal, with stops along the way, it seems that there was someone being taken off the ship to an ambulance at every port. Knowing that if this would happen to me that the expenses for treatment and transportation back to the States would be covered is very assuring.

Thank you for providing coverage that affordable.
Neal K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We never go on an overseas trip without contacting Insuremytrip.com and arranging travel insurance through them. Our last quotes were both with CSA Travel Protection. They had the best policies for the rates offered and figured they would cover what we needed. While we didn't need to use the plan, I would never travel overseas without a plan, especially since members of our travel group have older parents, and while we didn't think we had the medical risk, we would always want to be there, in case of our parents.
Nancy D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am not sure that we would recommend it because we did not need use it. I do not know how fast you pay out so how could I recommend something I don't know about? I am currently waiting on another policy for a refund for a vacation that I could not take due to the Doctor not releasing me to go. He signed all of the necessary paper work for me and I think the company is just stalling. All insurance companies are alike. They want our money but do not want to pay out when we need it.
Howard H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use the insurance, but was happy to have it.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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