Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Three weeks prior to this trip, my wife had a seizure and then neurosurgery -- the trip had to be cancelled.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
Mariam C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Didn't file a claim, so who knows. However it seemed much better than than the insurance offered by the travel company.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately we never needed to use our policy. When I purchased the policy the agent was very helpful and I felt comfortable that we got a policy that suited our needs at a fair price.
Arnold K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I did not need to use this plan but it gave me the confidence and security to enjoy my trip at a reasonable price.
Sidney H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Plan was fairly priced and covered the major options we were looking for.
Daniel T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I am a born skeptic when it comes to these type of policies. Two friends travelled to Europe over the past 4 years each having accidents that required surgery and hospitalizations. They recommend health 8nsurance policies for travel. My tour provided health insurance at twice the price I paid. I went for 3weeks to Europe worry free assured I would be taken care of if something happened that required medical care. I will buy again for future travels.
Carol M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This plan was what I needed for peace of mind and the rep I spoke with on the phone was very helpful. Fortunately, we didn't need to file a claim - all was well! Thank you and I'll be contacting you again shortly for another policy for a fall vacation!
Susan B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Had no need to file for assistance. But plan details appeared to provide needed coverage. We will use again on future trips.
Linda S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Did not have to file a claim, but good to have if needed.
Linda Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were pleased with the coverage and the cost of the plan appeared to be lower than comparable plans.
Fortunately we did not need to utilize it.
Fortunately we did not need to utilize it.
Samuel H. would
recommend this plan to a friend or relative.