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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,662
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
This was a great budget-priced plan. The only thing that concerned me was how your defined "pre-existing condition" since you do not have a way to cover that in this plan. Is a re-occurance of something that happened a year ago excluded?
David A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    You are absolutely correct in stating that the CSA Custom is a very comprehensive budget priced plan especially with respect to its "covered reasons" under Trip Cancellation and Trip Interruption.

    No one can predetermine a claim.
    However, if that condition re-occurred within the 180 days prior to the effective date of this policy, then yes, it would most likely be considered a preexisting condition.

    In the future, you may wish to call us for assistance in quoting and purchasing a policy. Customer Care is available weekdays from 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.
    Dec 25,2017
The trip included a
tour
Generali Global Assistance Standard
Reps very helpful on the phone.
Judith F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy to purchase and gave us peace of mind on our trip.
COLEEN D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Coverage!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We like CSA Travel Protection. We have used it many times in the past and have always been quite satisfied with the service. Representatives are very friendly and informative in answering your questions, and the price of the insurance is competitive with other insurance companies. We know from our past experience that they will be there for us if an emergency situation happens while we are on vacation.
Linda L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Our first and second flights from Atlanta to South Africa were returned to Atlanta due to mechanical difficulties with the plane. We had to cancel all our travel plans in South Africa. CSA reimbursed us for everything that we had to cancel in South Africa. (The airline covered the cost of the flights.) We will certainly use CSA in the future and recommend that everyone use travel insurance.
Roger L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I'm not sure how valid my review is since, fortunately I didn't need to file a claim.
KATHRYN T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately I did not filed a claim, but I am always buying travel insurance from CSA for peace in mind, and it's like superstition for me if I buy insurance everything will be fine, if not something bad may happened.
Yelena U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Acttually I referred you to a friend already.

Thanks
Maria Cynthia Esquivel I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I can’t review it accurately because I didn’t have to use it.
Rhonda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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