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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,662
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I have always purchased my trip insurance from CSA on Insure My Trip. It is great coverage at a great price.
Walter P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The Insure My Trip people helped me figure out the right plan and coverage. They were patient and walked me through the process. This inspires confidence that if I had a claim, they would be there for me.
Kevin V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not use it but nice to know it was in place.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have a need to use the plan but was satisfied with it's coverage.
Rhona B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I did not have to use the plan but was happy to have the assurance of the insurance.
Marjory K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We have invested in CSA insurance for several past trips, including a tour of Scotland, ending on August 6, 2017. We filed a claim once, in 2011, when my husband required unanticipated back surgery a few weeks before a scheduled departure and received outstanding service from CSA so we have continued to enroll with them as we travel. Fortunately, we have not had to file with them again but are comforted that we will be well cared for if the need arises again.
Thomas H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was a comfort knowing that I had protection. I'm thrilled that I didn't need it. Thanks for keeping the rates affordable.
Christine K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I filed a claim and received courteous, efficient and treatment and a speedy payment. I would recommend CSA to other travelers.
Glorianne H. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Wanted to extend my trip by 48 hours and was not able to extend the coverage without purchasing a new plan.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    Comprehensive policies cannot be extended or purchased after departure date. However, Travel Medical plans can be. If you end up in a situation like this, you always have the ability to purchase some protection.

    If you have any questions or concerns, please call us at 800-487-4722.
    Aug 07,2017
The trip included a
tour
Generali Global Assistance Standard
I have purchased several plans from CSA through InsureMyTrips. I've been pleased with the coverage and feel comfortable that if anything were to happen, that I would have the coverage I need. Thankfully, I haven't had to file a claim. But I appreciate the peace of mind that comes from having these policies for my travel. I appreciate the fact that InsureMyTrips makes it so easy to purchase a plan. I find that when I compare plans, CSA has comprehensive coverage for a reasonable price. I feel CSA provides plans that are good value.
Dawn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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