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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,662
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
had comfort knowing that I had trip insurance
Ann A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thought I was going to have to use as my baggage did not arrive with me from Ireland via Chicago but they did track it and saw what flight it was on and delivered it to my door after midnight. I had already begun listing all items in the bag and realized that money replacement could in no way replace my items so thankful they found it.
cheryl c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good plan that helped us to enjoy our vacation worry free. It is well worth to have this coverage to protect our trip cost and have assistance in case of unexpected events. We always use Travel Protection for our trips and recommend all our friends to do the same.
Leonid G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very reasonable plans for travel.
Bernard B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need, but provided peace of mind.
Howard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It's hard to review a plan that did not need to be used, but I felt I got reasonable coverage for the amount paid and would use CSA again
Billie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Being stranded in Paris when my airline ticket was rejected, CSA was the only help I could get. The customer service rep (Lisa) calmed my anxiety, put me in contact with the proper person I needed to issue a new ticket, the following day, set me up with a claim form for a hotel and meal, then called my wife to reassure her. I am very grateful.
Gary R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Your price was competitive with others, allowed us to select the degree of coverage we were comfortable with and gave that piece of mind that made the trip more relaxed. We have already told fellow travelers about your site.
John L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have to use the policy, so it did provide peace of mind, however I don't know how they would handle a claim.
Andrew Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't need: a necessity you never want to use... :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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