Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I left for my trip 4/4/17 but did not get my luggage until 4/8/17. Despite the inconvenience, the airline did not offer any kind of compensation. I called CSA to report that and was asked if I had bought any items that I needed during the period that my luggage was amiss. When I said no, I was simply told: "We are sorry for the inconvenience". What do you think about that?
Isabel C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Hard to review when we didn't submit a claim, everything having worked out well during our trip.
Caryn H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
CSA gives me assurance both when I have a seamless as-planned trip and most importantly, when things go wrong. On this trip we had a seamless experience, but on two previous trips when luggage was lost, items were stolen and when my husband broke his leg, CSA stood by us and covered us with timely, respectful service. I am very loyal to this company for travel insurance.
Janice S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I did not have to file a claim. The policy gave me peace of mind knowing if something unexpected happened I would be protected.
Lee G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I got the exact same plan for the exact same trip as the person I was traveling with, and paid more than a hundred more than they did.
Ellen P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Since Comprehensive policy premiums are calculated based on trip cost, age of traveler and length of trip, it is possible for travel companions to see differences in their policy premiums. However, you did purchase a reliable and competitively priced plan for your trip regardless of the difference in premium.Apr 18,2017 -
Deborah
Generali Global Assistance
We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.Apr 19,2017
The trip included a
tour
Generali Global Assistance
Standard
It felt good to know that I had the insurance if needed and, to be honest, at 14,250 feet above sea level, there were times I thought I would need it. So happy that I did not and could complete the climb to Machu Picchu successfully. s-
Sheila F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Answers to above questions based on having no problems with my trip. However, I believe that the CSA a Travel Protection I got was the best I could get & at a great price.
Emilia E. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Always peace of mind when travelling
Lota C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The best insurance is the insurance you never use.
WILLIAM P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The Plan offered the coverage I required at a reasonable price. Correspondence and notifications were quick and clear.
Thanks
Thanks
Roy H. would
recommend this plan to a friend or relative.
Your policy does include Baggage Delay benefits. Receipts and documentation are required to
support a claim. Unfortunately, travel insurance does not cover the inconvenience of having a Baggage Delay.
Below is the coverage that you have on your CSA plan.
'We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage is delayed for 24 hours or more during your Trip. We will
reimburse you up to the amount shown in the Schedule for expenses incurred during your Trip to locate/track your
delayed Baggage, and to retrieve your delayed Baggage or to have your delayed Baggage delivered to you. We
will also reimburse you for the cost to launder your clothing during the time your Baggage is delayed.'
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.