Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not have to use but glad to have it available.
RENEE B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Reasonable cost with reasonable coverage. I am just glad that I did not have to use the claim option, Thank you.
Ethelda B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Good thing we didn't need to file a claim... But the peace of mind that this insurance gave us was priceless!!! We had the insurance for a trip to the Bahamas, which got cancelled by the tour operator due to H. Matthew... We changed our destination to Mexico, but travelling within the same dates and we DID NOT have to buy a new insurance, they allowed us to use the same one with some minor adjustments!!! Talk about customer service... Will definitely use this travel insurance again and recommend...
Shylla A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
So happy I didn't need to use the policy!... but felt reassured that it was available. I always use insuremytrip for all travel insurance needs. This time I spoke to a customer rep because I was buying a policy to cover two people & had questions - she was extremely helpful.
Ruth M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
For the amount we paid, I thought that the 6 month pre-existing exclusion was a lot to pay. I have gotten pre-existing included for less money from other companies.
Ronald K. would not
recommend this plan to a friend or relative.
-
DeborahGenerali Global Assistance
We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon the cost of your trip. As you mention, the plan you purchased is generally unable to provide coverage for any losses resulting from pre-existing medical conditions. Coverage for pre-existing medical conditions is available with our Custom Luxe plan provided you purchase your plan prior to or within 24 hours of making final payment and other requirements are met. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.Nov 01,2016
The trip included a
tour
Generali Global Assistance
Standard
Very easy to book...did not have to file a claim however so I do not know how easily that would have worked.
Christine B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully we didn't need to file a claim but it was good to know we had coverage at a reasonable price.
Lauri P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were not dissatisfied with the plan nor were we satisfied. Not possible to assign a rating to satisfaction as we did not have to use the service. The cost seems relatively high and I do wish there was a clause for "pet issues" So we do not have to determine whether to leave a dying pet or lose a large amount of money. Thank you for asking.
Sherry R. would
recommend this plan to a friend or relative.
-
Deborah
Generali Global Assistance
Thank you for sharing your feedback. We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon the cost of your trip. While our current plans are generally unable to provide coverage due to an unforeseen sickness, injury or death of a pet, we’re researching this event for future product development. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.Nov 01,2016
The trip included a
tour
Generali Global Assistance
Standard
Have used your services before and find your reps to be helpful and concerned about my needs.
Ronald C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
There was very prompt response, very good work with our claim. We got all requested money back very quickly. Claim Department representative Devon Love did excellent job.
Gregory C. would
recommend this plan to a friend or relative.
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1 people found this review helpful