Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Comforting to know unexpected expenses would be covered.
John S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankful not have to use it!
Martha M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Could have been a little less expensive
Virginia D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We never tested the plan which makes it differicult to evaluate. Insurance coverage and how the company applies it to a claim is a true test for the end user. It is reassuring to have some degree of protection when traveling. We are not young so having this coverage is reassuring. Yes we would buy it again in future travels. We have no issue with the plan but also have little to say on how it works. Given the cost of travel it is worth having the coverage.
It is best to have all trips with nothing to say about the insurance coverage.
It is best to have all trips with nothing to say about the insurance coverage.
Madelyn F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Great coverage for a very reasonable price.
Charles M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I had no problems on my trip, thus I did not have to use the services provided your company.
Beverly G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We experienced a trip interruption as the result of Delta's computer glitch. CSA covered all our out of pocket costs expeditiously and without hassle.
Lee H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Look Willie there was no need for me to file a claim. All in all, it seems like a good plan for the price.
Ann M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My husband and I insured our tour to Macchu Picchu with CSA last March. We stayed overnight at an airport hotel in Lima so that we could leave for Cusco early the next morning. However, after a full day of waiting at the airport, the flight from Lima to Cusco was cancelled by Peru Airlines because of a problem that had occurred two days earlier in Cusco. Two other airlines were able to recover from the problem and make the flights within a day. As a result, we missed the first day of our tour and had to pay for an additional night at the Lima hotel. We filed a claim with CSA and were told that they would investigate with Peru Airlines about why the flight was cancelled. However, because Peru Airlines never responded, they refused our claim. Given how dysfunctional the airline was in meeting its obligations to travelers, I'm not at all surprised that they didn't respond to CSA. However, that doesn't justify CSA's failure to respond and to compensate us. We were repeatedly told that they were investigating, but we never did receive a final explanation--only auto-responses saying that someone would get back to us. No one did. Consequently, I'm disappointed to say that I would never use CSA again.
Susan J. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I've purchased insuremytrip's CSA Travel Protection Custom coverage often. Reasonable and fair prices for my insurance needs.
Jayne H. would
recommend this plan to a friend or relative.