Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I was pleased with the price for the coverage provided, compared to other company policies. I did not make a claim, so I do not know how well CSA might have responded.
Pamela C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately, I did not need to use the coverage purchased. I can not, therefore, comment on its value. Perhaps a discount on future trip as a return customer would be welcome.
Steven S. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that you had a safe trip. Unfortunately, due to business regulations, we are not able to discount travel insurance policies. Please call us at 800-487-4722 if you have any questions about travel insurance.Aug 13,2016
The trip included a
tour
Generali Global Assistance
Standard
We did not need to file a claim and therefore cannot comment on how CSA would have handled a claim. However we had peace of mind knowing we were covered in case it was needed.
Alan K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I looked around for trip insurance for a bike tour I was taking in the Canadian Rockies. This was the coverage I needed at the very lowest price I could find. Fortunately, I didn't need to use the coverage but it was a comfort to know it was there if I did need it.
I'd buy coverage from CSA again.
I'd buy coverage from CSA again.
Richard P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Good communication and answers to my questions about the plan. Very good combination of features (at least on paper -- didn't have a claim). The $50K rental car damage insurance is very good: saves you from buying expensive daily coverage from the rental company (or risking paying loss-of-use rental fees till car is repaired, which aren't covered by normal car insurance); it's also primary, so your own car insurance wouldn't go up for a claim. There's also the add-on option of Cancel-trip-for-any-reason, which not many plans offer; and option not to consider pre-existing conditions if you buy the plan early (check the details). In short, very good combination of coverages for a reasonable price.
Ilya S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
One always hopes that insurance won't be used. It is not until it is needed that you can judge if it met your needs. I am willing to pay for the peace of mind that having trip insurance brings.
Tracy E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Good price. Good coverage options. Didn't need to use it so can't comment on how well claims are handled.
Alice Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
take long to process, I send claims 4 weeks ago and only now I get some respond
Galina S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Have used CSA for years...and though I've never had to file a claim, the value of the product always satisfies!
Linda R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't have use it but it provided security in some worrisome areas
Ronald J. would
recommend this plan to a friend or relative.