Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully I didn't need to use the insurance. However, I have had to use it in the past, and the costs were prohibited. I could not travel contentedly without insurance.
Karen J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
I did not need to file a claim so I have no opinion regarding actually using the insurance. I was glad to know I was covered for an expensive trip.
Carolyn B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Excellent Coverage!
Celestine W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I love being able to compare policies at one stop. But we regularly have to choose among plans that include stuff we don't want or need; would prefer an ala carte system. The cost of these policies has increased significantly over the last few years. This is possibly age related, but I think a good portion of the charge is for coverage we neither need nor want.
,
,
Thomas M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Price is reasonable for the coverage you get. Of course, you always hope you won't need it but it's reassuring to know you have it.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I didn't need the plan and that is about the best thing anyone can say about travel insurance.
I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
Kathryn T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Since I did not have to file a claim, I can only speak to the convenience, value and peace of mind the policy provided.
Helen E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
My claim was denied because the doctor I saw was not considered a doctor according to them. Even though the dr I saw is licensed in my state.
Michael R. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Zac
Thank you for yuor feedback on he policy. Please see the below response from CSA Travel Protection:
"We’re sorry about the circumstances surrounding your claim. Unfortunately a chiropractor is not a licensed physician as defined in our Description of Coverage. We strongly recommend reviewing a sample description of coverage/insurance policy that should be made available at the time of booking. Please contact our customer care team at 1 (800) 348-9505 so we may further discuss these details. Thank you."Jun 02,2016
The trip included a
tour
Generali Global Assistance
Premium
Since I didn't need to file a claim, it's difficult to access the true value of the insurance.
Linda Sue E. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
cost was over what I expected. Never had top use ins., that was good!
Charles B. would not
recommend this plan to a friend or relative.
One of the many perks of the CSA Travel Protection Custom Luxe plan is that the pre-existing conditions waiver and Financial Default coverage can be obtained prior to making the final trip payment (the biggest payment towards the trip).
Please call us at 800-487-4722 if you have any questions. We look forward to assisting you in the future.