For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We did not need to file a claim.
Elizabeth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Hard to judge when didn't need to use it.
Patricia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I almost needed to use the insurance due to food poisoning. I got very sick on the plane and was taken to the airport clinic when landed in Qatar. They told me that they will not allow me to take the 17 hours connecting flight to Miami, unless my vital signs were normal in due time. Fortunately, all the medicine worked and 2 hour later I was given permission to take my connecting flight. No need for the insurance because there were no charges.
Adela C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan is affordable and thorough. However you never know how good a plan is until you have to use it. Fortunately, I did not have to use it
Libby C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily I didn't have to use this policy, but the selection process was easy and the price was reasonable. It was less expensive to purchase this policy independently than to purchase through the tour operator. It also had better coverage.
Kristi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad we did not need the insurance but it was costly.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't use: a good thing... :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
My trip went as planned with no reason to file a claim. I was glad to have coverage in the event of a problem, but was happy to not have to use it.
Sonja T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since I did not have any issues or claims to file, it is difficult to assess how the insurance actually "works"! However, it seemed to cover what I needed to have covered. It is always good NOT to have to use the insurance!
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I bought your insurance many time and see how it changed in not good way. Medical goes as a secondary. This is new option now.
Svetlana K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom plan is a solid, comprehensive plan with an extensive list of covered events for Trip Cancellation, Trip Interruption, and Travel Delay.

    For a valid medical claim CSA Travel Protection requires all bills and reports for medical and/or dental expenses claimed, any requested information related to the claimed expense(s), including but not limited to, an explanation of benefits from any other applicable insurance, and a signed patient authorization to release any information required by us, to investigate your claim.

    The large majority of travel insurance providers offer excess or secondary insurance. However, we do have several plans which are primary. In the future, please give us a call at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.
    Apr 01,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)