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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately we did not need to use the insurance.
Regina A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was just good to know that if something happened to us before the trip, that we would be covered. Since we did not make a claim on the insurance, I cannot say how the results would have turned out. However, should we travel again by plane and ship, we will probably insure again with you.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have used InsureMyTrip repeatedly over the past few years and always found them to be an excellent source for travel insurance. We have had claims in the past with the CSA Travel Protection Custom plan and getting them paid was no problem. I will use them again.
THOMAS P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Never had an occasion to contact the company which is a good thing. Nice to know that the assistance was there had we needed it.
John G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was easy to buy and reasonably priced. Although I didn't need to use it, I had peace of mind knowing I was insured.
Ingrid S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
My wife got pneumonia while in Alaska. We had to cancel the remainder of our trip and change our departing flight and airport. When we contacted CSA Travel they were sympathetic and gave us all the information we needed to submit to receive benefits from our insurance policy. We received every dollar we submitted as a loss from the cancellation of our trip. The refund was hassle free and fast. Thank You CSA for a very smooth process after our disappointment of not being able to finish our trip. We will definitely use your service in the future.
Cathy Z. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We made all the air connections and did not lose any bags dealing with so many different airlines. No difficulties arose that would prompt an insurance claim.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan covered the items that were important for me at a reasonable and competitive price. Applying online was straight forward and easy. Fortunately, I did not need to make any claims and have no comment on any claim resolution.
Richard B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Didn't use so cannot really rate this.
Vivian S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I don't make recommendations regarding insurance. Like death and taxes, one can't really afford it, but then again, can't afford not to get it!!!
Charles M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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