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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I have had CSA insurance before and have been pleased. When I arrived in Dublin my suitcase did not! I filed a claim at the airport but was not given a proper claim number...so CSA would not allow me to purchase anything.The ladies at our hotel spent over 3 hrs with me on the 2nd day trying to contact all the right people to track/locate my luggage but to no avail.I was planning to shop in Cork the next day as we had a free hour but when we arrived at 4pm a courier from the airport was there with it! It was frustrating and I just thought CSA might have been a little more helpful.
Joan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The following response has been issued by CSA Travel Protection:

    Thank you for sharing your experience with us. We apologize for the misunderstanding and hope that the conversation with our dedicated customer service team member has clarified the services that are available to you. Please contact us at (800) 348-9505 or via email at [email protected] if you have any further questions. We hope that you will consider using our travel protection products in the future.
    Nov 09,2015
The trip included a
tour
Generali Global Assistance Standard
This plan had good coverage for a much lower price than other companies offered for essentially the same protection!
Marsha M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Calling the 800 number for a quote was quick and easy. The website is also very helpful in terms of laying out the options and contract.
Morena S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Feel the ease of signing up for the policy and the price made it a great value! I'd use them again!
Patricia C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This plan appeared to meet all of our needs for the best price.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I fortunately did not need to use this insurance for the recent trip I took to Sicily, but I had no problem on the site understanding the coverage, comparing plans etc. The information they emailed me was complete and thorough.
Constance C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have used InsureMyTrip for years now. I am an RN and insurance coverage is of utmost importance to me. Your site offers me the ability to compare various insurance plans and coverages, and that is appreciated. I find that you can get better value and better coverage than when offered insurance plans by cruise specialists. Thank you again.
Diane S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
While spending two weeks in France, it was comforting to have one less worry about the cost of medical emergencies. We suggest everyone comparison shop travel insurance. We saved several hundred dollars as compared to the price quoted by our tour operator.
Richard R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad I did not have to use the plan. Everything went smoothly. It brought me peace of mind to know I was covered in case of emergency!
Annie D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Covered everything necessary at a much lower rate than other carriers.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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