Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were satisfied with the coverage we chose and thought the cost was reasonable.
Edward C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
While we did not have to use the CSA Travel Protection Custom plan, it was reassuring to know that we had the coverage to address an emergency if it happened.
Cecilia N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was a good buy when compared with other companies.
DOROTHY H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Other than purchasing the coverage on-line, we had no opportunity to use your services - Yea, Wahoo. The trip went smoothly and without incident. But it was comforting to know that you had our back should anything go astray.
Edward L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Excellent customer service and helpfulness when I had to file a claim. The claims specialist was outstanding. She communicated both via email and telephone (responded to cli made to her voicemail). She patiently and politely answered questions, explained payment delays (which were NOT due to CSA, but rather to the hospital's reticence to release records) and kept me abreast of the entire process.
Rebecca M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I was nice to know we had coverage if we did need it.
George T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I am always glad when I do not have to use the insurance plan. Thank you for your service.
Carolyn L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This insurance was reasonably priced. I did have a claim and though it was resolved and I was compensated, it took about 3 months to process. The agent who handled my claim was respectful and apologized for the slow processing time stating they had many claims to process during summer months when my incident also occurred.
Beverly C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Zac
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will contact the insurance company on your behalf in an attempt to expedite the claim.Aug 31,2015
The trip included a
tour
Generali Global Assistance
Standard
A good price for peace of mind. We had so many moving parts - different links that when connected made our trip - that we needed something to let us sleep at night. Insuremytrip was that very something
Joel F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I will definitely purchase in the future. Rates were very reasonable for the comprehensive coverage. My main considerations in purchasing were the years of existence of the company and the very supporting reviews. I was impressed that the company emailed me a reminder of coverage prior to my trip. I have already suggested the insurance to others.
Kathleen S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful