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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Wish we had been able to find a less expensive plan that did not include medical. Overall, excellent customer service when first considering the options and the purchase process.
Maria Elena D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureMyTrip does not offer a stand alone trip cancellation/ interruption policy. The only way to secure trip cancellation coverage is to purchase a comprehensive policy. Comprehensive plans will offer a variety of benefits, covering a wide range of concerns: luggage, delays, and emergency medical benefits.
    Dec 09,2014
The trip included a
cruise
tour
Generali Global Assistance Standard
One of our friends traveling with us stated they had a hard time making a claim.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    CSA Travel Protection appreciates the 5 Star Review. You did not indicate if your friend purchased his/her policy with CSA, but if they are having difficulty with the claims process and they purchased the policy through InsureMyTrip, please advise them to contact us with their order number. We employ customer advocates who can follow up with CSA's claims department on their behalf.
    Feb 26,2016
The trip included a
tour
Generali Global Assistance Standard
The cost seemed reasonable based on my research of travel insurance.
Debra K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not have to use the plan. I felt very secure knowing I had purchased the plan. My son had previously purchased a plan for a cruise advising me to use your plan. Thank you for making my trip more pleasant.
Patricia Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Best website to do accurate, quick comparisons.
kay v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very knowledgeable staff who helped navigate the right policy for my concerns. Competitive prices. Fortunately we did not have any issues and did not have to submit a claim.
Jacqueline G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This is my first time purchasing travel insurance. Since I was going to Jamaica I wanted insurance for weather related issues. We had beautiful weather! I had a good policy but probably would not purchase travel insurance again.
Julie K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate your business. We hope that if you consider travel insurance in the future, you use InsureMyTrip.
    Nov 29,2014
The trip included a
tour
Generali Global Assistance Standard
Seemed to cover all of the bases for a reasonable cost.
Karl J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Covered what we needed for a decent price. It's good to pay for a little peace of mind.
Dennis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Our travel was delayed 30 hours by a pilots strike. Consequently we missed an entire day of a prepaid guided tour. Very thorough record keeping meant that we were able to recoup most of our expenses during the delay and receive reimbursement for the portion of the tour that was missed. Once all of our documentation was submitted CSA was prompt and fair in the handling of our claim. I would buy insurance from them again.
Charles P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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