Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We felt the trip insurance was overly pricey through the travel agent. InsureMyTrip seemed to be a true and reliable group and we were very satisfied. The customer service representative we dealt with was kind and patient, she was happy to answer any questions we had along with a few examples of things that could have gone wrong and how they were covered. I contacted our own homeowners insurance carrier for advise on this. The office manager was impressed with the prices and what was covered for that price. We pushed a bit, "What would be covered in such and such circumstances?" In our opinion, we were dealing with a good company that offers good service and coverage. My family is in the insurance business so I was a bit uneasy using a product offered through a website, but their kind ways and understanding of the product was reassuring. We did not have any issues that would require use of the policy, and we were thankful of that. Overall, I would use this company again. We are quite pleased with the package and would use them again for future trips.
Terri H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Fortunately I did not have to use plan but I was happy to have it.
Ruth S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Based on comparative shopping, CSA was the best choice, and the process was relatively informative and easy to complete.
Gregory K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Easy, reasonable price, necessary for every trip. My husband has no on-going health problems, rarely ever sees a doctor, has taken 50 cruises with no problems. But in February on a cruise, he had a detached retina. Thanks to our great insurance for making the cancellation of our cruise the following week, be so much less painful. We always recommend trip insurance, especially for those folks who "never get sick". Thanks so much for great plans like yours.
patricia n. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The price was competitive.
Vincent A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
This evaluation really doesn't reflect much. Thankfully we never needed to use the plan so it's a bit difficult to evaluate it. I would purchase it again when I travel again.
Marsha R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Reasonable cost for great coverage.
Chester P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Used many times and always happy!
Carol B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Our flight cancelled on our return flight after an Alaska cruise . The airline could not get us rebooked on another flight that day and said all hotels near the airport were full . I called the CSA 877 number to see if they could help in getting us a room . It was answered by an automated system. After going through several prompts I left a detailed message about our situation along with the policy number and my mobile number. We are back home now and its has been three days since I left the message with CSA and still no return call from them . I'm glad we didn't have a serious emergency and still awaiting a call . We do NOT recommend CSA Travel Protection !
Kenneth C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I love this site! It is so easy to review various plans and compare different options to get the best price for my needs. I don't always need or want to pay for a Cadillac policy. This is my 3rd or 4th time using the site and only had to file a claim once. It was processed within 3 weeks with no hassle.
Cynthia D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful