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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I felt comfortable knowing I had excellent coverage for my wife and my trip to see Yellowstone Park and the Grand Tetons.
Daniel F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Give us a peace of mind.
May J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Purchasing this protection plan gave me peace of mind. I was able to travel and not worry about the what ifs.
Noreen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I appreciated you contacting us before we left with our vital information.
Paul R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I had no problems and didn't need to file any claims. That's good!
Howard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You never know how good insurance is until you have to file a claim. However, the price and coverages were good and I have had recommendations from others. I have used CSA before and hope I never have to test it.
Sandra S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I took out insurance so I didn't have to worry about any emergency. Your policy of pre-existing conditions wasn't clear to me as to the fine line between what was pre-existing and what was discovered, or activated, during the trip. It seems to me to be vague enough to exclude almost anything except an accidental wound. Consequently I was not as confident in your insurance as I expected to be.
Linwood C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Most travel insurance companies have an exclusion for pre-existing conditions in the form of a look back period. CSA Travel Protection specifies the right to look back 180 days into your medical history, prior to the effective date of coverage. Any claim you file that is related to a known medical issue within the look back period will be denied. The large majority of our providers offer a benefit called pre-existing conditions waiver. If you qualify for a pre-existing conditions waiver, the company waives its right to the look back period. To qualify for the pre-existing conditions waiver, you generally must meet the following requirements: purchase the policy within 10-30 days after making your initial trip payment, insure the full non-refundable cost of the trip, and be medically fit to travel when you purchase the policy.
    Jul 19,2014
The trip included a
tour
Generali Global Assistance Standard
I have obtained trip insurance from InsureMyTrip a few times now and have been very satisfied each time. I am glad not have had to ever file a claim, but have felt at ease knowing the coverage was there. Also, this year when I made hotel reservations in Europe I took advantage of non-refundable lower room rates by pre-paying knowing that if I did have cancel, I was covered by my trip insurance. Although I know I can obtain coverage online I have been particularly grateful for the assistance offered by Customer Care in finding plans that meet my needs.
Bradley W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The 24 hour medical assistance service was really excellent. They were very responsive and kept in frequent touch with me both before and after they secured me an appropriate and convenient doctor's appointment in Tokyo.
Donna A. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Got this insurance for the peace of mind, and that's what I received. Fortunately, I did not need to file any claims or have any issues. I was glad to have the insurance in case something did happen.
Patrick F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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