Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Finding the right coverage and purchasing the policy was easy. Didn't make a claim, so I can't comment on the other end.
Walter M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I didn't have the need to use this plan on this trip, so I really can't say I experienced it.
Jeanne O. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately I did not have to use the plan, but when our initial flight was three hours leaving, the thought of having to use the insurance crossed my mind. We missed our connecting flight by mere minutes; there are no other flights from Istanbul to Rwanda, just that one per day. Luckily the airline put us up in a nice hotel and fed us, so the insurance was not needed, but it brought peace of mind to know it was there if it was needed!
Nicholas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I could never have made my decision and purchase without the help of your customer care representative. The choices are too overwhelming and time consuming to review. With a few specific questions, the representative suggested a plan for me and told me of the extra benefits this one had compared to others. I felt confident that if I needed something, I would have coverage. The representative was just awesome. I would use you again. Thanks!
Mele H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Thanks!
Albina K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
I have used this in the past where we needed coverage and got advice all the way in France! They were very helpful and saved our trip. Easy reimbursement. Will continue to use.
Seth B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had a concern because the trip was supposed to end on 6/27/14. The trip operator made such a mess of the airline reservations that I didn't arrive home until 6/28/14, one day after my policy expired since I purchased it for the stated duration of the trip. Perhaps you could advise clients to add one day beyond the stated end of trip to their policy period so coverage would continue if they don't actually get home on the end of trip date.
Nancy B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
I was most satisfied with the plan. It had what I would have needed if I became ill or had an accidental injury. I was very lucky to have had nothing going wrong. I would use you again if needed. Thank you.
Suzanne L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Have purchased insurance through InsureMyTrip about 3 times; but never submitted a claim. I like the fact I am still covered in case of an emergency and will continue getting your insurance. Thanks.
Gayleen P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The only suggestion that I have is that you include the information to file a claim with the pre-trip reminder. I purchased my insurance months in advance and it would have been nice not to have to search my e-mail for the original confirmation. No claim filed (gratefully) so I guess the truest test was not necessary.
Yasheene C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. Your suggestion has been noted. Please keep in mind, you can call us at 800-487-4722 to have your policy information sent to you again.
Jul 01,2014
If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the scheduled Return Date.